Refund Cancellation Policy

Return

Product must be returned to us within 5 days from the date it has been delivered to the customer. Product must be returned with all tags attached in its original condition along with all packing material, courier receipt, invoice & other papers and unopened and unused. some of our products are non returnable like pet food, grooming products, diapers, brushes, health supplements and all hygiene products.

Refund

Once the Product is received to the company successfully, Chelsea Healthcare will instantly initiate the refund to your source account or chosen method of refund within 3 working days.

Refund and Cancellation for Service Provider Company

Due to service providers in nature “NO REFUND”,“NO CANCELLATION” will be entertained once the Payment has been made.

Cancellation Policy

Please note an order can only be cancelled within 24 hours of placing the order. Once the order is processed after 24 hours, no cancellation request will be entertained. However return is possible for all orders/products except pet food, grooming products, diapers, brushes, health supplements and all hygiene products.

Customers can CANCEL order only before the Order has been shipped/Dispatched. After the Product/s have been shipped, The Customer CANNOT Cancel the Orders. However return is possible for all orders/products.